SPM International Sales and SPM Ltd are trading names of Solution Project Management Ltd
Payment will appear on your credit/debit statement as SPM Ltd.
Contact us
T: 0117 974 3534
E: sales@spml.biz
skype: spmlbiz
Cancellation
The Consumer Protection (Distance Selling) Regulations 2000 gives you the right to cancel an order within seven days of receipt. You must notify us IN WRITING by letter, fax or email, and you must return the goods unopened and unused at your own expense. We will then refund, within 30 days.
Faulty Goods
If the product you purchase from SPM Ltd is faulty then you should notify us in writing immediately to arrange a replacement or refund. SPM Ltd will apply manufacturers' warranties where appropriate. Your legal rights are governed by the Sale of Goods Act 1979, Supply of Goods and Services Act 1982, Sale and Supply of Goods Act 1994 and The Sale and Supply of Goods to Consumers Regulations 2002.
Privacy
Your Privacy is guaranteed. We will not pass on or sell your details to any third party, but if you opt to join our email list we may email you from time to time with details of special offers etc. SPM recognises the concern of our customers regarding privacy of information. All information is stored securely, and is not accessible to other users. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will endeavour to email you to keep you up to date with your orders, however, we will not send you marketing emails unless you have given us your consent. We will also give you the opportunity to unsubscribe on all marketing emails. The type of information we will collect about you includes: your name address phone number email address credit/debit card details We will never collect sensitive information about you without your explicit consent. We will endeavour to keep the information we hold accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
The health information provided on this website is for information only. If you have queries relating to health matters then you should consult a health practitioner.
Solution Project Management Ltd, 1 Westmoreland Road, Bristol, BS6 6YW
T: 0117 974 3534 E: admin@spml.biz
Reg Office: 86 Shirehampton Road, Bristol, BS9 2DR
Reg: 5157009 VAT: 855 4751 00